Device Monitoring Limitations

[tishimself]

I'm looking for an answer here with relative certainty. In the various Avaya Definity based switches (i.e. G3, 8700), what is the limititaion for how many times a device can be monitored by multiple CTI Clients (I.E. CVLAN, CVCT, Genesys). I know CVCT can monitor the device once and its clients can then remonitor without a limitiation. But how many different CVCT, Genesys, CVLANs etc can send a request for the device to be monitored before it fails.

My thoughts are:
8700 - 4 times
G3 - 2 times.

If anybody knows for sure please let me know.

Thanks!

 

[wildcard100001]

Do a "list monitor".... on the command line that will tell you. It also tells you which extension is being monitored and by which link.

s8700 - 4
G3R - 4

At least that's what I show...

Thanks,

Wildcard

 

[tishimself]

The issue is I am a Recording Vendor and I need to tell the customer the number of max monitors on the device they can have. Our integration fails on half the devices we try to monitor because the monitors are maxed out. I have no access to their switch. I just want to give them a real number to prove it is a problem on their end.