Desperate! PRI outgoing issue.

[ScoTTeL]

I am working with a customer as I type. I have changed over 2 T1's to PRI with DID. Incoming is fine. Outgoing produces fast busy after placing the call. ?????

 

[merlinman]

email m e r l i n m a n AT c o m c a s t DOT n e t

And let's just see what we can do for you "Desperate Boy!"

 

[merlinman]

SCOTT - Do your tables look like this:

PRI INFORMATION

Slot 10 Switch: 5ESS
System: By line
BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
1 10 CallbyCall By Dial Plan
Channel ID: 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15
Line PhoneNumber NumberToSend
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
Network Selection Table
Entry Number: 0 1 2 3
Pattern to Match: 101**** 10***
Special Service Table
Entry Number: 0 1 2 3 4 5 6 7
Pattern to Match: 011 010 01 00 0 1
Operator: none OP OP OP/P OP none none none
Type of Number: I I I N N N N N
Digits to Delete: 3 3 2 2 1 1 0 0
Call-By-Call Service Table
Entry Number: 0 1 2 3 4
Pattern 0: 0
Pattern 1: 1
Pattern 2: 2
Pattern 3: 3
Pattern 4: 4
Pattern 5: 5
Pattern 6: 6
Pattern 7: 7
Pattern 8: 8
Pattern 9: 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ: No Service
DeleteDigits: 0 0 0 0 0
Entry Number: 5 6 7 8 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ:
DeleteDigits: 0 0 0 0 0
Dial Plan Routing Table
Entry Number: 0 1 2 3
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match: 1871 2083 2260 0153
Digits to Delete: 4 4 4 4
Digits to Add: 420 421 422
Entry Number: 4 5 6 7
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match: 1977 0152 3963 1873
Digits to Delete: 4 4 4 4
Digits to Add: 431 430 777
Entry Number: 8 9 10 11
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 4 0
Pattern to Match: 1875 0150
Digits to Delete: 4 4 1 0
Digits to Add: 424 425
Entry Number: 12 13 14 15
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

 

[ScoTTeL]

Thanks for the response Merlin Man! I had to ditch the cut! Had everything but no outbound. Problem is, customer is 99% outbound! I will compare your table to mine. I will post my setups tomorrow when on my work computer. Maybe you and the others can pick me apart!

As always! Thanks!!

 

[ScoTTeL]

Actually, here is my setup. Looks a little different because 2 PRI's and no special digit manipulation. Anything jump out at you and say "no outgoing calls"?

PRI INFORMATION



Slot 3 Switch: DMS-100

Slot 7 Switch: DMS-100

System: By line

BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
1 7 CallbyCall By Dial Plan

Channel ID: 23 22 21 20 19 18 17 16 15 14
13 12 11 10 9 8 7 6 5 4
3 2 1

Line PhoneNumber NumberToSend
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851

BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
2 3 CallbyCall By Dial Plan

Channel ID: 23 22 21 20 19 18 17 16 15 14
13 12 11 10 9 8 7 6 5 4
3 2 1

Line PhoneNumber NumberToSend
805
806
807
808
809
810
811
812
PRI INFORMATION


813
814
815
816
817
818
819
820
821
822
823
824
825
826
827

Network Selection Table

Entry Number: 0 1 2 3
Pattern to Match: 101**** 10***

Special Service Table

Entry Number: 0 1 2 3 4 5 6 7
Pattern to Match: 011 010 01 00 0 1
Operator: none none none none none none none none
Type of Number: I I I N N N N N
Digits to Delete: 0 0 0 0 0 0 0 0

Call-By-Call Service Table

Entry Number: 0 1 2 3 4
Pattern 0: 0
Pattern 1: 1
Pattern 2: 2
Pattern 3: 3
Pattern 4: 4
Pattern 5: 5
Pattern 6: 6
Pattern 7: 7
Pattern 8: 8
Pattern 9: 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ: No Service No Service No Service No Service No Service
DeleteDigits: 0 0 0 0 0

Entry Number: 5 6 7 8 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ: No Service No Service No Service No Service No Service
DeleteDigits: 0 0 0 0 0

Dial Plan Routing Table

Entry Number: 0 1 2 3
NtwkServ: Any service Any service Any service Any service
PRI INFORMATION


Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 4 5 6 7
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 8 9 10 11
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 12 13 14 15
NtwkServ: Any service Any service Any service Any service
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

 

[franke]

ScoTTel,
For route 0 you should have the following routes:
Entry Number: 0
Pattern 0: 0
Pattern 1: 1
Pattern 2: 2
Pattern 3: 3
Pattern 4: 4
Pattern 5: 5
Pattern 6: 6
Pattern 7: 7
Pattern 8: 8
Pattern 9: 9

Typically, you do not need to add any other routes, just 0.

Also, since you are not doing any additional inbound manipulation, it is not necessary to assign "any service" to routes 2-15. You could, however, assign "no service" to route 2, in effect telling the Merlin "don't bother looking any further"

franke

 

[ScoTTeL]

Franke,

Any ideas why I was unable to get outgoing calls? I had each PRI lines split into 2 different pools. 891 and 892
ARS had primary local and toll to 892 first and 891 second.
I had no adds or drops on the digits. I have all the print outs of the system if you think a different one might better explain it. Help!! I am not going to reschedule until I have a definate answer to what is going wrong.

 

[ScoTTeL]

Could this be my problem? By having all of the routes assigned it caused a timing issue. For instance, if the system was looking through multiplce routes before proceeding and then the channel dropped the connect due to no digits? The first response was a fast busy, then after reading a post about timing, I lengthened one of the timers thus causing a wave off from the switch. I am perplexed!