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Desktop screen is white

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LindaEPI

Technical User
Jul 16, 2002
37
US
my computer was infected by a software SPY SHREDDER.

I was able to uninstall it off my computer by using SPY HUNTER. However, when I go to My Computer/Control Panel/Display and click on the the DESKTOP tab I am unable to change anything. It's as if I am looking at a static screen.

Does anyone know how to correct this problem?
 
download avg anti spyware from the link below and set it to delete anything it finds


Now download ccleaner from the link below (if you have nero uncheck the box for it under programs)

(download latest version on the right top in the green)

Download this free registry cleaner

Now last , download hijackthis.

Now to run the programs, first open up and run ccleaner, let it remove all temp garbage from the computer.

Next open up avg anti spyware and run a full system scan with it. Once done with that run the registry cleaner. Now run hijackthis and post the logfile on here.



There is a point in wisdom and knowledge that when you reach it, you exceed what is considered possible - Jason Schoon
 
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