You need to obtain the Resource Kit. In it is a the Remote Desktop Admin. You will run a very similar RDP (Remote Desktop Protocol) to do so.
if you are trying to assist users from a remote workstation, you can always, configure NetMeeting, then deny 1270 and 1503 ports at the firewall to prevent all traffic in / out to the world on the same software.
The user will have to launch and give you control, but can save you a lot of stairs if that's the case.
Just load TightVNC on your clients and servers. It's a free download for remote control of pc's. I know of an admin that had loaded it on all client's and servers so he didn't have to leave his desk. Good luck.
Glen A. Johnson
"Give the laziest man the hardest job and he'll find the easiest way to do it."
Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884
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