We have an innermitant issue where all of our Desktop messaging users will receive a voicemail in their CallPilot Desktop messaging inbox stating that they had a failed fax. We do not have faxing on our CallPilot. I have narrowed down this issue to have something to do with VPIM networking. We have 25 sites networked with VPIM or AMIS.
We have a test mailbox on the system that we were testing VPIM on the week before this message arrived. The mailbox we were testing with tried to send a message from lindcpvm.corp.timken.com to sttdcpvm.corp.timken.com on Aug 16 and that mailbox received a Fail to send message on Aug 18th. On Aug 23rd and Aug 25th every desktop messaging user received a failed fax message. The message below is from the failed attempt to send that message in the test mailbox.
Your message did not reach some or all of the intended recipients
Subject: RE:
Date: Mon, 16 Aug 2010 14:16:45 -0400 (Eastern Daylight Time)
The following recipient(s) could not be reached:
"MAINT TEST" <X-NORTEL-NET=82294044@lindcpvm.corp.timken.com>
Reason: The number of attempts to deliver the message has exceeded the system
maximum. Please try sending the message again later. (26)
The message below is the message in all the desktop messaging users mailbox.
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SUBJECT LINE
System) Fax ID: 1060; Delivery report (failure)
Your message did not reach some or all of the intended recipients
Subject: Info 1198161887
The following recipient(s) could not be reached:
"Unknown" <VPIM=CP-NAN-Agent/sttdcpvm.corp.timken.com@lindcpvm.corp.timken.com>
Reason: The number of attempts to deliver the message has exceeded the system maximum. Please try sending the message again later. (26)
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What is CP-NAN-Agent ??
Why are all the DM users getting these messages??
We have a test mailbox on the system that we were testing VPIM on the week before this message arrived. The mailbox we were testing with tried to send a message from lindcpvm.corp.timken.com to sttdcpvm.corp.timken.com on Aug 16 and that mailbox received a Fail to send message on Aug 18th. On Aug 23rd and Aug 25th every desktop messaging user received a failed fax message. The message below is from the failed attempt to send that message in the test mailbox.
Your message did not reach some or all of the intended recipients
Subject: RE:
Date: Mon, 16 Aug 2010 14:16:45 -0400 (Eastern Daylight Time)
The following recipient(s) could not be reached:
"MAINT TEST" <X-NORTEL-NET=82294044@lindcpvm.corp.timken.com>
Reason: The number of attempts to deliver the message has exceeded the system
maximum. Please try sending the message again later. (26)
The message below is the message in all the desktop messaging users mailbox.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SUBJECT LINE
System) Fax ID: 1060; Delivery report (failure)Your message did not reach some or all of the intended recipients
Subject: Info 1198161887
The following recipient(s) could not be reached:
"Unknown" <VPIM=CP-NAN-Agent/sttdcpvm.corp.timken.com@lindcpvm.corp.timken.com>
Reason: The number of attempts to deliver the message has exceeded the system maximum. Please try sending the message again later. (26)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
What is CP-NAN-Agent ??
Why are all the DM users getting these messages??
