Desktop Messaging only showing 7 digits instead of 10

[dabble]

About a year ago I created a new thread - thread1553-1640252 - with the same issue I am having again.

I was able to resolve the problem last year.

I installed SU11 a few weeks back on my 1005r (rls 5.00.41.167) Call Pilot Server. Ever since this update, I am only receiving 7 digits within my desktop messaging rather than 10. See example capture below:

Unknown (87901140) 0:01 Voice Message 2012-03-21 14:47

So, since I fixed it before I followed my resolution again, however, it did not work out the same.

I have gone into CPMGR --> Messaging --> Dialing Information and played around with the unknown format handling with no luck. After each change, I called from my cell to my VM and still only receive the 7 digits without the area code.

Does anyone have any other suggestions perhaps?

Thanks.

 

[dabble]

I was able to solve this problem.

I played around with the dialing defaults and ended up entering:

Local Prefix: 8
Long Distance Prefix: 8
International Prefix:
ESN Access Code:


Public Telephone Network Information


Local country code: 1
Local area/city code:


Unknown Format Handling


Capture External CLID with Unknown Format:
Default Translation: Local National International ESN (None)

I now get my full 10 digits.