Desktop icons have vanished!

[Miditen]

A user tried to install Windows Media Player but only had basic user permissions. The install was prevented but after restarting all of the desktop icons vanished. The Start button is visible but doesn't work. When I click the desktop icon next to the Start bar, I receive the following error message: "The operation has been cancelled due to restrictions in effect on this computer"

When I log in as administrator everything works fine. I've deleted the user's profile to no avail. Any suggestions?

Thanks!

 

[fedto]

try logging in as the Admin and create a user profile and give it Admin rights. Should take care of the problem.

 

[Rhort]

Try creating a new user and making them a member of the local administrator's group. Then, reduce them to a Power User and gradually back down to whatever restriction level you are enforcing.

 

[Miditen]

I tried creating a new profile, added her to the Administrator group and it still did not work. Even more curious, when I used her login to sign on to a different computer, the icons on that computer were not visible nor did the Start bar work. I finally just deleted her account and started from scratch though I'm still wondering what happened...

 

[rock7x7]

This could have been something as simple as a right click on the desktop and changing the setting there to Webview... just one possibility...

 

[Miditen]

That would have been nice - I did try, but right-clicking wouldn't even bring up a menu. It was like the desktop was locked out somehow. Thanks for the suggestions though.

 

[Miditen]

Just an update. Using the System Policy Editor on the server to connect to the user's account, we found that much of his system had been mysteriously disabled. It was simply a matter of unchecking the restrictions. Sheesh.