First, apologies for my complete lack of experience/understanding of this topic but I suppose the only real way to learn is to ask questions so here I go ....
I have been offered a great oppurtunity to gain some exposure to the firms telephony infrstructure through the implementation of desktop messaging.
I am a complete newbie and while I understand the principles in achieving this I am stumped as to how to achieve it.
My main bone of contention is surrounding VPIM shortcuts. Are these just arbitrary figures? I keep reading the recommended format of "1NPANXX" but this means very little to me!
Hope somebody can guide me in the right direction.
I have been offered a great oppurtunity to gain some exposure to the firms telephony infrstructure through the implementation of desktop messaging.
I am a complete newbie and while I understand the principles in achieving this I am stumped as to how to achieve it.
My main bone of contention is surrounding VPIM shortcuts. Are these just arbitrary figures? I keep reading the recommended format of "1NPANXX" but this means very little to me!
Hope somebody can guide me in the right direction.