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Deskjet 6940 - Password Reset

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kb94954

IS-IT--Management
Aug 29, 2007
2
US
Have to reset the admin password for an hp 6940. Previous IT person left without providing it. Tried the factory reset - report button + cancel x 3, turn off for 3min (per hp cust service). Cleared everything but the admin pw. HP was no help. Any ideas???? - Thanks
 
If networked, use WebJetAdmin or open browser to the IP#
You will be able to make changes there.

"Impatience will reward you with dissatisfaction" RMS Cosmics'97
 
Thanks for replying. Tried opening a browser to the IP. On clicking the network tab I'm asked for the admin password which we don't know. Trying the Security / Authorization link brings up the same login dialog. I looked at Web JetAdmin and would rather not install it if I don't have to but will if that's the only answer.

Thanks for your help
Kevin
 
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