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Deregistered Companion Phone.

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HelpAtWork

Technical User
Mar 20, 2008
71
CA
Hello, I deregistered my companion phone. There is a message on the display "No System selected."
Can anyone tell me how to register my phone again?
Any input would be great.
 
What type of Companion phone do you have?. I've got three very old guides below for you for the different systems that we had in the UK.

COURSE NOTES ON THE NORSTAR COMPANION 10 CORDLESS SWITCHBOARD

HOW TO REGISTER (C3020) HANDSET PORTABLES

1) OPEN DIRECTORY No'S TO BE USED (237,238,239 ETC) --> CONFIG

2) OPEN MASTER REGISTRATION FROM N = NO TO Y = YES --> ADMIN

3) FIND FREE SLOT ON HANDSET (KEY "SELECT" & 1-9) --> PORTABLE

4) KEY "SHIFT" & DIGIT 7 ON HANDSET, WAIT FOR "LINK" --> PORTABLE

5) KEY "RADIO" OR "72346" ON HANDSET & NUMBERS WILL DISAPPEAR

6) KEY NEXT EXTN No REQD (237,238 ETC) & "CALL ENDED" APPEARS

7) DIAL ANOTHER EXTN No (EG 221) TO CHECK REGISTRATION IS OK.

8) DIAL TO PORTABLE FROM EXTN 221 & CHECK THAT PORTABLE RINGS

9) CHANGE MASTER REGISTRATION FROM Y = YES TO N = NO --> ADMIN



HOW TO TEST FOR SIGNAL STRENGTH FROM HANDSET PORTABLES

TO TEST FOR R.S.S.I. (RECEIVED SIGNAL STRENGTH INDICATOR)

KEY *898 ON HANDSET PORTABLE AND THE DISPLPY SHOULD SHOW
SOMETHING LIKE "1133 -56". THIS MEANS THAT THE BASESTATION
PORT 1133 FROM WHICH THE HANDSET IS WORKING OFF HAS A DECIBEL
READING OF "-56" DB. THIS RERDING WILL BE CHANGING ALL THE
TIME DEPENDING ON WHAT AREA YOU PRE USING THE PORTAPBLE FROM.


TO TEST FOR DIRECTED R.S.S.I. (I.E FROM ONE BASESTATION ONLY)

KEY *899 ON HANDSET PORTABLE FOLLOWED BY THE BASESTATION
PORT NUMBER I.E 1132. THE HANDSET DISPLAY WILL LIST THE SAME
INFORMATION AS ABOVE BUT IT WILL NOT CHANGE OVER TO ANOTHER
CELL OR BASESTATION AS THE PORTABLE IS MOVED ABOUT.



NOTE!
ON A SINGLE CELL SITE
NO MORE THAN SIX HANDSET PORTABLES CAN BE ON LINE APPEARANCE.


ON A MULTIPLE CELL SITE
NO MORE THAN TWO HANDSET PORTABLES CAN BE ON LINE APPEAPANCE.



V.12/O9/94.


COURSE NOTES ON THE NORSTAR COMPANION 200 CORDLESS SWITCHBOARD

HOW TO REGISTER (C3020) HANDSET PORTABLES

1) OPEN DIRECTORY No'S TO BE USED (2237,2238,2239 ETC) --> MERIDIAN/COMPAN

2) OPEN MASTER REGISTRATION FROM N = NO TO Y = YES --> NORSTAR ADMIN

3) FIND FREE SLOT ON HANDSET (KEY "SELECT" & 1-9) --> ON PORTABLE

4) KEY "SHIFT" & DIGIT 7 ON HANDSET, WAIT FOR "LINK" --> ON PORTABLE

5) KEY "RADIO" OR "72346" ON HANDSET & NUMBERS WILL DISAPPEAR

6) KEY NEXT PORT No REQD (1100,1101 ETC) & "CALL ENDED" APPEARS

7) DIAL ANOTHER EXTN No (EG EXTN 2221) TO CHECK THAT REGISTRATION IS OK.

8) DIAL TO PORTABLE FROM EXTN 2221 & CHECK THAT THE PORTABLE RINGS

9) CHANGE MASTER REGISTRATION FROM Y = YES TO N = NO --> NORSTAR ADMIN



HOW TO TEST FOR SIGNAL STRENGTH FROM C3020 HANDSET PORTABLES

TO TEST FOR R.S.S.I. (RECEIVED SIGNAL STRENGTH INDICATOR)

KEY *898 ON HANDSET PORTABLE AND THE DISPLPY SHOULD SHOW
SOMETHING LIKE "1133 -56". THIS MEANS THAT THE BASESTATION
PORT 1133 FROM WHICH THE HANDSET IS WORKING OFF HAS A DECIBEL
READING OF "-56" DB. THIS RERDING WILL BE CHANGING ALL THE
TIME DEPENDING ON WHAT AREA YOU PRE USING THE PORTAPBLE FROM.


TO TEST FOR DIRECTED R.S.S.I. (I.E FROM ONE BASESTATION ONLY)

KEY *899 ON HANDSET PORTABLE FOLLOWED BY THE BASESTATION
PORT NUMBER I.E 1132. THE HANDSET DISPLAY WILL LIST THE SAME
INFORMATION AS ABOVE BUT IT WILL NOT CHANGE OVER TO ANOTHER
CELL OR BASESTATION AS THE PORTABLE IS MOVED ABOUT.



NOTE!
ON A SINGLE CELL SITE
NO MORE THAN SIX HANDSET PORTABLES CAN BE ON LINE APPEARANCE.


ON A MULTIPLE CELL SITE
NO MORE THAN TWO HANDSET PORTABLES CAN BE ON LINE APPEAPANCE.



V.19/O5/98.




COMP_200.DOC

INFORMATION ON HOW TO CONFIGURE A CORDLESS HANDSET ON A COMPANION 200 OR A MERIDIAN 1 (IN SKINS!)

FROM THE CUSTOMER ADMIN (NORSTAR) TERMINAL WHICH SHOULD BE
LOCATED BY THE CPU. LOG INTO THE TERMINAL TO CHECK FOR SPARE
EXTNS & ENABLE THE REGISTRATION PORT.

(CUSTOMER ACCESS LEVEL) NOTE! USE THIS LEVEL FIRST.
PRESS THE "FEATURE" BUTTON
FOLLOWED BY **9 DISPLAY SHOWS "Passcode"

KEY IN PASSCODE (DEFAULT = 9999 OR COULD BE 23646)
(Spells ADMIN)
DISPLAY SHOWS "1. Registration"
KEY "SHOW" OR "ARROW DOWN" BUTTON
DISPLAY SHOWS "Mstr Reg Enbl: N"
CHANGE
KEY "CHANGE" BUTTON IF REQUIRED TO "Y" FOR YES
(THIS IS TO ALLOW HANDSET PROGRAMMING ACCESS TO CONTROL UNIT!)

KEY "NEXT" OR "-->" BUTTON
DISPLAY SHOWS "WTN Reg. Status"
KEY "SHOW" OR "ARROW DOWN" BUTTON
DISPLAY SHOWS "Show WTN: _"
KEY "SHOW" OR "ARROW DOWN" BUTTON
(IF PORT IS USED!) DISPLAY SHOWS "W0500:registered"
DEREG

(OF IF PORT IS SPARE!) DISPLAY SHOWS "W0500:available"

KEY "NEXT" OR "-->" BUTTON IF REQD UNTIL A SPARE PORT IS FREE.
I.E "0513" CONFIGURE OR COPY A 500 SET AS E.G... TN 05 13 ON THE
MERIDIAN MAKING SURE ON V21 ONWARDS THAT "WRLS" = YES & CLS CNDA
IS CONFIGURED.

IF THE 500 SET IS TO BE LINKED FROM ANOTHER SET I.E... M2616D
THEN MAKE SURE THAT ALL FORWARDING IS REMOVED FROM THE 500 SET AS
IT CAN CAUSE PROBLEMS.

WHEN YOU HAVE FINISHED PROGRAMMING ON THE "NORSTAR" ADMIN
TERMINAL, PRESS THE RED "RLS" KEY.
DISPLAY SHOWS "End of session"

(INSTALLER ACCESS LEVEL) NOTE! USE IF CUSTOMER CODE IS WRONG
PRESS THE "FEATURE" BUTTON
FOLLOWED BY **0 DISPLAY SHOWS "Passcode"

KEY IN PASSCODE (DEFAULT = 0000 OR COULD BE 266344)
(Spells CONFIG)
DISPLAY SHOWS "A.Configuration"
KEY "NEXT" OR "-->" BUTTON
DISPLAY SHOWS "B.Administration"
KEY "SHOW" OR "ARROW DOWN" BUTTON
DISPLAY SHOWS "1. Registration"
KEY "SHOW" OR "ARROW DOWN" BUTTON
& CARRY ON PROGRAMMING AS SHOWN IN CUSTOMER ACCESS LEVEL.


All the best

Firebird Scrambler
Meridian Programmer in the UK

Useful Nortel forum at
If it's working, then leave it alone!.
 
Thank you for your Response.
I have a C360, when i Menu *** and get:
Administration -> Sys -> Wireless System -> Add
(Adding Wireless System 1) then i get no connection?

 
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