Depth/Nest Limit Exceed when dialing huntgroup through SCN 1

[edbisw]

I have Small Community Networking (SCN) setup between two sites. I created a shortcode at the site that is remote to some huntgroup extensions, like this: 1xxx, 1xxx, Dial Extn, 10 (the line number for the SCN).

It gets to any 1xxx extension just fine when it is a User, but if it is a HuntGroup, it gives me this error in the SysMonitor:

4527132mS ERR: CMCall:epth/Nest Limit Exceeded

One switch is 4.1(9) and the other one is 4.1(12). I found this thread: thread940-692066 and looked at the ext's that are on one huntgroup and none of them were set to forward or anything else.

I tried changed the short code from "Dial Extn" to "DialPhysicalExtnByNumber" and "DialPhysicalExtnByID" but then I'd get that it found the ext. remotely " but no SCAN licence."

If I tried "Dial" in the short code, it seemed it just crashed.

So how do I dial a huntgroup ext. in SCN?

-Ed

 

[gknight1]

1xxx
1N
Dial
IP Line

is the short code i use

 

[tlpeter]

Me too
If you have advanced small communitiy networking you do not need a shortcode !!!


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[edbisw]

gknight1, thanks! That did the trick and those huntgroups are working now.

But we may need to get that advanced networking license now anyway, because the client also wants to have ext's between the two switches that are shared, and login with hot desk users that are only on one switch. Jeez!

-Ed

 

[amriddle01]

Just a note, you can shorten your shortcodes by using the . instead of 1N, not by much but I think it's neater!!

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