Deposit - cash receipts not posting

[slothy]

posting this for our accountant..

shes having this issue (3.41)

"We were entering a deposit in cash receipts and it wasn’t balancing so we had to delete it. The invoice is still open in Customer Maintenance, but when you try to enter the deposit it won’t let you because it says that it has already posted a payment. There is nothing to update and no way to access the payment that MAS90 says is posted. "

any ideas how to clear that out?

 

[LouieGrandie]

First you need to delete each entry before deleting the batch. Each invoice has a field called "Paid Today". You need to clear that field using DFDM and you should be fine.

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