DEPLOCK??? 1

[lhiraman]

Anyone know what a DEPLOCK is and how to clear/reset it?

Reason: we have a site down the site is connected to us via corrnet. The PEN says that it is in DEPLOCK mode. I have no clue; I opened a ticket with SIEMENS and am WAITING....

Thanks

 

[donb01]

It means the circuit was locked out by dependability checking rather than you doing it manually via AMO which usually shows up as LOCK/AMO. It probably happened because the circuit went down and stayed down for a longer than "normal" period of time.

I have seen dependability lockouts for the old tape drives and hard disks on other models but have never seen a circuit locked out that way yet.

Since it's already down you can't really hurt anything - you could try DEA-DSSU to deactivate all the channels and then DEA-BSSU to deactivate the board, followed by ACT-BSSU and then ACT-DSSU to try and bring it back up.

Things to keep in mind - if this is a 4000 it might be a dual-span card and you would need to know which span you need to mess with. If you take both spans down (if both are in use) you could knock out a second circuit.

I would also do DIS-BSSU before deactivating the board. This can give you statistics that may be useful in troubleshooting your problem. Sometimes when you do DEA-BSSU those statistics are cleared - especially if you tank out and reseat the card.

 

[lhiraman]

thanks the tech called me and asked me to deact the pen the corrent was attached and then react.

It worked!