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Deny calls on Opticlient 130

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juldal

MIS
Jan 26, 2005
107
DK
Hello

Does anyone know if it is possible to not accept a call on an Opticlient 130, and for the call to just take the next position in the destination list.

I have seen this feature on Open stage 40 phone, on Open Office system, but this is on a HiPath 3800 V7

 
Tried using DND (do not disturb) or the chef-secretary option?

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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Hello

Yes, this works, but I want to be able to deny the call when the phone rings.

If using DND my phone will never ring.

I want to be able to accept or deny the call, by looking at the caller ID, to see wether or not it is important.

I know Openstage 40 phones on Open Office platform can deny calls, when the phone is ringning, but i dont know about hipath 3800,
 
I don't have the new stuff yet - it's a few months yet, but in the old-time stuff that I have if I see someone on the caller-id I don't want to talk to I just hit the forward button, and in my case that ships them off to voicemail because that's my forwarding destination. I don't know what would happen if you were in a hunt group or ACD group. Maybe try it an see what happens....
 
And if you just click on the release(F8) button?

That should work as normal, you need to set a "call fwd target" in the "incomming calls". So if set a reception number on the second target it should go there.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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