Denial Event Help

[TykeUK]

Has anyone come accross this denial event before...

denial event 1203: ISDN serv/option unavail D1=0x88b3 D2=0x23f

I have a new ISDN30 in Dublin that can receive calls but not make them. Eircom say that the circuit is fine and it is in service on the switch but we receive a busy tone when dialling the TAC?

 

[alienpotato]

Can you do a 'status trunk #' on your Eircom trunk and post the results. Also do 'disp trunk #' and post page 1, 2, 3 and 6. Then do a status and display on the signalling group (shown on page 6).

I have a working Eircom ISDN trunk so we can copy the settings from that.

 

[TykeUK]

All trunks are in service so I've just shown an example. As I said they can receive calls and everything is not in service so I'm trying to point this back at Eircom.

Member Port Service State Mtce Connected Ports
Busy

0020/001 002V201 in-service/idle no
0020/002 002V202 in-service/idle no
0020/003 002V203 in-service/idle no
0020/004 002V204 in-service/idle no

TRUNK GROUP

Group Number: 20 Group Type: isdn CDR Reports: y
Group Name: New Dublin COR: 1 TN: 1 TAC: 820
Direction: two-way Outgoing Display? n Carrier Medium: PRI/BRI
Dial Access? y Busy Threshold: 255 Night Service:
Queue Length: 0
Service Type: public-ntwrk Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: c Digit Handling (in/out): enbloc/enbloc

Trunk Hunt: cyclical
Digital Loss Group: 13
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? y
Answer Supervision Timeout: 0

TRUNK FEATURES
ACA Assignment? n Measured: both Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: y Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? n Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider

Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: y

Send UUI IE? y
Send UCID? n
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? y



SBS? n Network (Japan) Needs Connect Before Disconnect? n

INCOMING CALL HANDLING TREATMENT
Service/ Called Called Del Insert Per Call Night
Feature Len Number CPN/BN Serv
public-ntwrk 4 none




TRUNK GROUP
Administered Members (min/max): 1/30
GROUP MEMBER ASSIGNMENTS Total Administered Members: 30

Port Code Sfx Name Night Sig Grp
1: 002V201 MM710 20
2: 002V202 MM710 20
3: 002V203 MM710 20
4: 002V204 MM710 20
5: 002V205 MM710 20
6: 002V206 MM710 20
7: 002V207 MM710 20
8: 002V208 MM710 20
9: 002V209 MM710 20
10: 002V210 MM710 20
11: 002V211 MM710 20
12: 002V212 MM710 20
13: 002V213 MM710 20
14: 002V214 MM710 20
15: 002V215 MM710 20


SIGNALING GROUP

Group Number: 20 Group Type: isdn-pri
Associated Signaling? y Max number of NCA TSC: 0
Primary D-Channel: 002V216 Max number of CA TSC: 0
Trunk Group for NCA TSC:
Trunk Group for Channel Selection:
Supplementary Service Protocol: a


status signaling-group 20
STATUS SIGNALING GROUP

Group ID: 20 Active NCA-TSC Count: 0
Group Type: isdn-pri Active CA-TSC Count: 0
Signaling Type: facility associated signaling
Group State: in-service


Primary D-Channel


Port: 002V216 Level 3 State: in-service


Secondary D-Channel


Port: Level 3 State: no-link

 

[alienpotato]

Hi,

The only difference I see between yours and mine that might affect outgoing calls is on our trunk group we have Disconnect Supervision set to yes for incoming and no for outgoing. You could try changing yours to no for outgoing and see if it makes a difference. Other than that I'd get on to Eircom about it.

Disconnect Supervision - In? y Out? n

Sean