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denial event 1191: Network failure D1=0x867c D2=0x26

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Mestapho

Technical User
Dec 15, 2020
2
US
I'm having issues when dialing to mobile phones. Sometimes the call will not complete and sometimes it will. When the call fails I receive the denial event 1191. I've worked with my carriers to no avail on this. If I get 1191 on first attempt, I will continue to get on each retry. If I hang up and dial again, the call may connect. Will continue to work with carriers but figured I'd post here since this is the only other place I seen posted on net.. which there was no resolve.

time textTime line
00000001707420662466 02/08/24 11:31:02 AM (Thu) PST SIP>CANCEL sip:1876xxxxxxx@xxx.xxxxxxxx.com SIP/2.0
00000001707420662471 02/08/24 11:31:02 AM (Thu) PST route-pattern 702 preference 1 location 75/ALL cid 0x1530
00000001707420662470 02/08/24 11:31:02 AM (Thu) PST denial event 1191: Network failure D1=0x8cd2 D2=0x26
00000001707420662473 02/08/24 11:31:02 AM (Thu) PST term trunk-group 282 cid 0x1530
00000001707420662472 02/08/24 11:31:02 AM (Thu) PST dial 91876xxxxxxx route:pREFIX|FNPA|ARS
00000001707420662475 02/08/24 11:31:02 AM (Thu) PST route-pattern 702 preference 2 location 75/ALL cid 0x1530
00000001707420662474 02/08/24 11:31:02 AM (Thu) PST dial 91876xxxxxxx route:pREFIX|FNPA|ARS
00000001707420663477 02/08/24 11:31:03 AM (Thu) PST Calling Number & Name +876xxxxxxx
00000001707420663476 02/08/24 11:31:03 AM (Thu) PST seize trunk-group 282 member 13 cid 0x1530
00000001707420663479 02/08/24 11:31:03 AM (Thu) PST Call-ID: d2252636c6b841eeb3c605056bc9b3a
00000001707420663478 02/08/24 11:31:03 AM (Thu) PST SIP>INVITE sip:1876xxxxxxx@xxx.xxxxxxx.com SIP/2.0
00000001707420663481 02/08/24 11:31:03 AM (Thu) PST Calling Number & Name +876xxxxxxx
00000001707420663480 02/08/24 11:31:03 AM (Thu) PST Setup digits 1876xxxxxxx
00000001707420663483 02/08/24 11:31:03 AM (Thu) PST Call-ID: d2252636c6b841eeb3c605056bc9b3a
00000001707420663482 02/08/24 11:31:03 AM (Thu) PST SIP<SIP/2.0 100 Trying
00000001707420672681 02/08/24 11:31:12 AM (Thu) PST SIP>CANCEL sip:1876xxxxxxx@xxx.xxxxxxx.com SIP/2.0
00000001707420663484 02/08/24 11:31:03 AM (Thu) PST Proceed trunk-group 282 member 13 cid 0x1530
00000001707420672685 02/08/24 11:31:12 AM (Thu) PST denial event 1191: Network failure D1=0x8cd2 D2=0x26
00000001707420672684 02/08/24 11:31:12 AM (Thu) PST Call-ID: d2252636c6b841eeb3c605056bc9b3a
00000001707420677694 02/08/24 11:31:17 AM (Thu) PST idle station 49252 cid 0x1530
00000001707420672686 02/08/24 11:31:12 AM (Thu) PST idle trunk-group 282 member 13 cid 0x1530
00000001707421338774 02/08/24 11:42:18 AM (Thu) PST dial 91876 route:pREFIX|FNPA|ARS
00000001707421338770 02/08/24 11:42:18 AM (Thu) PST active station 49252 cid 0x732

THANKS!!
 
Can you post a traceSM or tracesbc? Capture a good call and a bad call.
If you are using an Avaya SBCE from ipcs login $"tracesbc -u 1876xxxxxxx" this will provide you a capture filter.
 
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