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Dell Printer Does Not Show - Others Do

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PU36

MIS
Mar 16, 2005
202
US
I have Symantec Backup Exec 12 with all available patched and when I create a printer alert the local Dell printer is not displayed. All the other printer show just fine.

If I change the driver for the Dell it an HP 4050 it shows just fine, but when I change it back to the Dell driver it disappears from Backup Exec.

I tried to find a universal driver but Dell doesn't make them and the HP Universal tells me that it isn't an HP printer (I know I was just hoping).

Anyone have any ideas? I've tried everything I can think of? Symantec tech support doesn't know either.
 
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