DELL PERC2 Raid Controller 2

[tammilynn]

I attempt to recondition the battery and keep getting the "The controller cannot start a recondition operation right now, please try again later." I've tried several times, over a period of serveral days and keep getting this message. A cause is "the battery is charging."

Any idea how to get past this???

 

[mbarlam]

I don't know a way around it. All I do is keep trying until it takes. Also try at different hours of the day.

 

[tammilynn]

Thanks for the reply. I've tried and tried again, no luck. Any other suggestions?

 

[mbarlam]

Either have someone try it at night, or reboot and try as soon as you come up.

 

[tammilynn]

Thanks again, I tried the reboot - no go. I'll have to try during "off" hours....

 

[tammilynn]

No luck, have corresponded with dell and they suggest upgrading the driver/firmware/mgmt software to the latest.

Thanks for your responses.

 

[Guest_imported]

Try turning off services. I was able to recondition my sms and sql servers by doing this.

 

[mbarlam]

I agree, sometimes the FAST software won't even recognize the PERC unless you turn off the DISK MANAGEMENT service. That's if you are running Dell Server Tools on the server.

 

[Guest_imported]

tammilynn is right....we had the same problem which required the BIOS to be flashed with the latest version

 

[Guest_imported]

tammilynn is right....we had the same problem which required the BIOS to be flashed with the latest version

 

[tammilynn]

rernest - after you flashed the BIOS - were your issues resolved?

 

[technidiva]

DELL always recommends updating the drivers and the corresponding BIOS at the same time for the PERC controllers. They have to be on equal footing with eachother. I had to do this with my 6300's and I had no problem with it.

Hope this helps
~TD

 

[mukman]

Have been told that a cold boot versus a soft boot will allow you to kick off a battery recondition. Seems like Build 2.5 is most problematic. The real fix lies in the appropriate Build upgrade.