dell laptop crashes during setup

[imrpat]

hi guys

i have a dell laptop that everytime i booted it up, it crashed when windows was starting, so i thought id just formatt the whole laptop and do a new installation, however now during the setup stages it all also freezes.

so i ran a diagnostics test and found out that the processor fan is not working, so could this be the cause of the laptop crashing or is there a bigger problem that i maybe facing.

any help and solutions would be greatly appreciated

 

[Sleepsalot]

That would be the main problem. They are using the most processor at start up and during the install.

Wayne

Life is a big Roleplaying adventure.

 

[kjv1611]

That sounds to be the culprit for sure! You need to replace that CPU fan ASAP! You don't want to take the risk of damaging the processor or surrounding components due to overheating. THEN you can finish your reinstall - but I'd not do anything on that laptop until you get that fan replaced.

--

"If to err is human, then I must be some kind of human!" -Me