Dell dimension 8200 DVD and CD Devices

[pl2959]

I have problem for hardware of DVD and CD-RW drive in my dimension 8200. Suddently, those drives were gone. I didn't see them in "my computer". I checked device manager, and see "yellow !" on those devices. There has a message under property that cannot find the hardware and code 41. I attached an external DVD-RW and didn't show up in my computer neither. I tried to change another IDE cable, still has problem. Anyone can help me and give me idea to fix it. Thank you very much.

 

[micker377]

Just the basics, check/change the BIOS battery - reset BIOS to "Safe" "Default" what ever your system calls it - make sure all IDE devices (in BIOS setup) are set to "autodetect".

 

[cdogg]

Have you removed any software recently, such as Roxio CD Creator?

Check the suggestion here:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314060

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884

 

[pl2959]

Yes, I uninstalled iPod and iTune, then that happened. I don't know why. I followed this suggestion and fixed. thanks.