Dell Axim won't turn on

[dave755]

I have a user with a Dell Zxim X51V. It is exhibiting a behavior where it won't turn on (no matter how long you hold the "on" button) unless she removes the battery and then replaces it.

Tech support advised her to soft reset the device, but this has had no effect on the behavior.

Any suggestions?

Dave Gee

 

[Nelviticus]

Sounds like a hardware fault - you could try cleaning the terminals where the battery contacts the device with something abrasive, but if that doesn't work you'll probably have to return it for repair.

Regards

Nelviticus

 

[Ekster]

visit aximsite.com and checkout the forums, this is a well known issue with the x51v and wm5. Hopefully some of the fixes will work for you.

Good luck