Dell 2450 SCSI/Open Manage problem

[JRBeltman]

Hi all,

I have some weird trouble with a Dell Poweredge 2450 server,

It has 2 SCSI 18GB hdds, but since I have installed OpenManage (installs on a partition of the HDD) I can no longer see both my HDDs? Also the cd-rom player got unhappy.

But how to get rid of this? It seems to somehow also be in the CMOS, cause even without the hdds the cd-rom is suddenly very unhappy.



JR
As a wise man once said: To build the house you need the stone.
Back to the Basics!

 

[satrow]

It sounds like Open Manage wiped your partition table to create its own partition.

Andy.

 

[JRBeltman]

Not only that.
I seems to have killed of one of the SCSI HDDs.

But how to fix?

JR
As a wise man once said: To build the house you need the stone.
Back to the Basics!

 

[satrow]

If it was me, I'd be asking on the Dell forum and downloading some info on Open Manage......did you install from a CD? Any Readme's or docs/pdfs on there?

Andy.

 

[JRBeltman]

I did actually download info on open manage, however the problem was that I could not get into open manage.

I assume that the harddisk is really gone. Changing the cd-rom has fixed the cd-rom problem. Loading OpenManage after upgrading the EMS rom has worked a bit better than per usual.

I will try to install a new HDD and see what happens.
Dell is quiet bad with forums. I like tek-tips much better.

Dell support is even more hopeless. I could buy some new parts that might work at £200 each? They must be joking! On Ebay the same parts are £5 (new).

JR
As a wise man once said: To build the house you need the stone.
Back to the Basics!

 

[satrow]

I have a Dell (or three), never buy parts from them or any of the other big names - £40 for a case fan - Compaq - no thanks!

Support used to be better! I thought the Server end of their forum may be useful; try posting on one of the server forums here...maybe Open Manage is not just a Dell thing...

Andy.

 

[JRBeltman]

And their support people are hopeless. Took my colleague 20 people before he got through to the right person!

But as I said, it seems to have done the trick as outlined above.

Many thanks.

JR
As a wise man once said: To build the house you need the stone.
Back to the Basics!