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delivery restrictions not working

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Sep 8, 2008
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exchange 2003.
I have default limit of 4 meg for sending and receiving message sizes.

for certain individual I go to delivery restrictions and select a different maximum kb for sending and receiving.

two individuals have limit of 20480 kb, which is 20 meg.

I am getting complaints from several people who are sending them 8 meg files that are getting returned undeliverable.

I tested it from my gmail account, and sure enough, when I send these two users 8 meg file I get
"Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 Requested mail action aborted: exceeded storage allocation (state 18)."

why isnt this overwriting the default limit?
 
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