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Deliver voice mails to multiple email addresses in Nupoint

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natephones

Technical User
Dec 10, 2009
10
US
I'm trying to get a Nupoint mailbox to deliver it's messages to multiple email addresses. There are fields for up to three email addresses. When I leave a message it only emails to the one in the first field. I found this in the Help file:

"At the Standard UM Email address prompt, enter the email address (max 64 characters) where the user receives an email copy of each message, or leave blank. Availability of multiple addresses depends on the class of service for the mailbox."

I've looked through the FCOS bits and can't find anything the would cover this. Where is it?

I'm running Build: 14.2.2.12.01

Thanks
 
Just tells me the SMTP email address is invalid. I tried various combinations of ; or , and spacing.
 
Did you install the Standard UM blade? There is also the Standard UM FCOS bit. Once the FCOS bit is turned on and you apply the FCOS to the mailbox, you have to update the UM Standard database from putty.

Good Luck!
 
The Standard UM blade is installed and everything works except for the ability to get the voice mail delivered to a 2nd or 3rd email address. When you say update the UM Standard database from putty I'm not sure what you mean. I update the call director database but I don't see an option to update a UM Standard database. Only these options:
UM STANDARD - SMTP
-------------------
(Q) UM Forwarding Queue size [200]
(C) Corporate Dialback number [3999]
(I) Minimum internal number length [3]
(A) Maximum internal number length [6]
(X) Exit
 
when i go s-r-u (for unified messaging) I only see these options
UNIFIED MESSAGING MENU

(B) UM-SMTP
(C) UM-Web View
(X) Exit
If I choose B, I get:
(Q) UM Forwarding Queue size [200]
(C) Corporate Dialback number [3999]
(I) Minimum internal number length [3]
(A) Maximum internal number length [6]
(X) Exit
 
Why are you trying to use the voicemail to do this?

Get the Email Administrator to set up a distribution email and send the message there. Let the email server take care of email.

**********************************************
What's most important is that you realise ... There is no spoon.
 
distribution lists are the way to go

Share what you know - Learn what you don't
 
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