Deleting user account wants to save to every IPO.

[John563]

I'm seeing a weird issue where when I delete some user accounts and then save. It wants to save the change to every IPO in the entire SCN. I also have several users that are not getting proper message counts in visual voicemail, and it primarily seems to be group voicemails. I bring up the voicemail issue because I am worried it is related. I suspect the SCN is doing something wonky when advertising the users which is causing it to want to delete the user from every IPO. I suspect the vmpro server isn't sending the voicemail data to the right server because of this. This seems to only affect user accounts that have been associated with a 9608 or 9620. The accounts associated with E129's don't seem to be affected. Anyone have any thoughts on what might cause something like this?

IPO 9.1.6 Select Edition
Voicemail is not configured for active-active

 

[janni78]

I think it has to do with that you're using Consolidate Solution in Manager, that makes it wanna update all nodes in the solution when you do changes.

Consolidate Solution to Primary Settings

This setting is used by Manager when in Server Edition mode.

If Consolidate Network to Primary Settings is selected:
Entry and administration of Short Code, Time Profile, Account Code and User Rights records is performed only at the solution level.
Those records are then automatically replicated in the configurations of all the systems in the solution but are still only visible and editable at the solution level.
When the configurations are loaded into Manager or when this setting is changed to become selected, if any inconsistency between records are found, a Consolidation Report is displayed. This report allows selection of whether to update the system to match the primary or to update the primary to match.

If Consolidate Network to Primary Settings is not selected:
Entry and administration of Short Code, Time Profile, Account Code and User Rights records can be performed at both the solution and individual system levels.
Records entered and edited at the solution level are automatically replicated in the configurations of all the systems in the solution. Manager displays a label on the record indicating that it is a record that is shared across the solution.
If a shared record is edited at the individual system level, that copy of the record is no longer shared with the other systems. It will not be updated by any changes to the solution level version of the same record.
No consolidation checking for inconsistencies is done by Manager when the configurations are loaded.

"Trying is the first step to failure..." - Homer

 

[John563]

I agree that it almost sounds like it is treating my user accounts like a solution level item, but user accounts shouldn't even be affected by this, right? I am definitely not using consolidate solution, and I have never consolidated the configurations on this system. What's sort of odd about this too is that I didn't have to save these users to every IPO when I created them, or when I edit them. It just asks me to do it when I delete them. Another thing that makes me think the system is doing something funky with replication is that it's only the accounts with 9600 series phones, which are the only phones that fall back to another system. Another oddity is that I can delete an account and recreated it, and then when I go to delete it again, I just have to delete it from that IPO. After several minutes, it's right back to making me delete it from every IPO again though.