Deleting Trunk groups? 1

[Deweyhumbolt]

My first install of a Shoregear. I got most of it done, but I'm left with 2 questions. I added a Trunk group and in the process it had a pop-up that I answered OK to. I believe it was something to do with adding this Trunk Group to ALL switches. I must have done it wrong, because, now when I go to delete it; it's always in use by some User Group or device.

We have aprox. 35-40 switches on our Shoreware Manager. How can I delete this Trunk Group, without deleting from every User Group?

Four digit dialing to and from the Option 81 is perfect. LD across the T1 is fine, how do I program the Shoregear to use the onboard 3 POTS lines for Local/911 calls?

Any help appreciated!

Adversity is Opportunity

 

[GSmitherman]

When you answered OK, the question was assign to all User Groups. You have to remove the trunk group from the User Groups before you can delete it.

Is this a single site system? If so do not allow any Trunk Group to call 911 except for the analog trunk group.

 

[Deweyhumbolt]

Thanks Gsmith, I learned a little lesson there. READ THE POP-UPS. It's all working now after I deleted my Trunk Group from all User Groups. 911 and local are working.

I've been working with all Nortel products since 1995-2008. This Shoretel is the bomb! I've got another one with 22 tels in a month. I'll bet it's done before lunch. Saving my afternoon for some golfing.

Adversity is Opportunity