deleting pending activities on mass

[SGP1]

Can anyone solve the the follow:
I wanted to close a large number of accounts which had a pending action identifying them for closure - i managed the following

-created a filter for the contacts approx 500
-created an AP to change the status to closed and to put a note in the history stating why the file has been closed
------- i the attached the 2 above and this worked OK

now - is there another way other than manually to complete all the outstanding pending activities (there was probably a better way of doing this but I'm half way throught it now!)
Thanks
Melanie

 

[richardy]

Hi Melanie

If its for one user then yes, in the activity list you can use the auto-update option to close everything off.

Otherwise you'll need to use some SQL, let me know what you need and I can do this for you.



Regards,

Richard.
PRIOR Analytics UK

http://forums.prior-analytics.com

Sage CRM, GoldMine & HEAT Solutions Partner in the UK