Deleting network elements

[fonejack]

ICP 3300s all running release level 4.2 and software load 10.2.0.26_2


Trying to remove decommissioned 3300 controllers from Network Elements. I believe all programming has been removed. I was able to delete 2 of the 5 controllers from network elements but 3 of the controllers give the following error when deleting: Cannot delete Network Element Record which has an entry in Hosted User Service.

I don't see any editable forms relating to Hosted User Service?
any ideas?

 

[Supernova99]

I have the same issue on a controller I thought I would try a backup and restore to see if that fixes it.


Share what you know - Learn what you don't

 

[fissure]

we too are encountering this error

 

[caknfd]

Any telephone directories related (Cluster ElementID/Int?Ext/Speeddial Column) to the system you are trying to remove?

 

[fonejack]

Nope,
I don't see any related telephone directory or speeddials.

 

[Supernova99]

I have now resolved this by creating a backup and restoring the database.
The network element has now gone.

Share what you know - Learn what you don't

 

[fonejack]

We were able to resolve this by putting the decommissioned system back online and following the ESM help file "removing a SDS data sharing element" This was preferred over the restore method as we have 12 sites networked.