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Deleting individuak recording on ACR

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SoDoTo

Technical User
Sep 22, 2004
250
GB
Hi

Is it possible to delete a call recording on ACR in "real time" or just after it's recorded and how?

Any pointers appreciated

Cheers
 
If you the Avaya branded version of the Verint call recording system. Then you are not able to delete recording at all.
You can play Verint to remove the pointer to the recording so it can not be found, but the recording is always there.
 
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