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Deleting Agents and retaining MiR recordings

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fishhead64

Technical User
Apr 25, 2007
109
US
We want to clean out agents that have left the company, but retain the recorded calls.

We've removed from MiCollab/MiVB and removed from YSE.
What happens if we remove the MiR profile? Will the calls still show in PowerPlay, minus the agent name and extension? We'd like to re-use the agent IDs and retain the recorded calls.

Thanks
AL


Thanks!
Al Feinberg
MiCollab 9.7.1.103-01
Mitel Standard Linux 11.0.106
OVA 9.4.1.8
MiVoice Business Release level: 9.4
NuPoint Unified Messaging Build: 20.6.0.4.01
Revolutions 2022.2.1
MiCC 9.4.2
MiR 7.0.0-16.0
CCMWeb
PowerPlay
 
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