deleting a customer receipt

[EveSat]

How to delete or reverse a customer payment receipt. Made a mistake in receiving payment but the foreign currency rate was not on the table for the date of the receipt, yet somehow the amount posted was converted 1:1 which resulted in outrageous figure. I need to reverse this transaction.

Thank you.

 

[Jay Converse]

Bank Services
Return Customer Checks

 

[ettienne]

You cannot delete anything that has been posted, Accpac is an accounting system after all. You need to return the receipt, but be 100% sure you return it with the same date/year&period/exchange rate as the original receipt, otherwise you are creating another problem.
When you entered the receipt there was a message that said something like "there is no rate for xx/xx/xxxx" and that is why your rate is 1.00, pay attention to system messages because they are trying to tell you something.

 

[EveSat]

Thanks to all.