delete PP and CM invoices from accounts receivable

[nartnos]

Hi everyone. How do I delete a PP and CM invoice from the A/R report? They are prepaid and credit memo. I attach a picture of it.

 

[strtech]

If you don't have an invoice that refers to the Prepayment and credit memo, you are going to have to create a debit memo and then apply the credit memo and prepayment to the debit memo to zero them out.

 

[nartnos]

strtech,

Right theres no reference to these prepay and credit in the APPLY TO INV#. If I create a debit memo then this would show up in the report along with the prepay and credit, technically balancing the customer account to zero.

Can you tell me how would I apply the original prepayment and credit to the debit? I cannot find it in the Sales Order section because I thought of deleting the invoice itself but its no longer there.

 

[BigLouie]

It is not possible nor advisable to delete an invoice, PP or credit memo. If the two balance each other out then you should do a zero dollar cash receipt and apply them both. Plus you should be posting on the Sage Community.

 

[nartnos]

Thanks BigLouie, cash receiving the PP and CM solved the problem. By the way I don't see a SAGE forum, its just MAS 90 sage and Mas 500 sage. I'm using MAS 90.

 

[BigLouie]

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