Hello,
I have one user who somehow managed to establish a local copy of the GAL on their workstation. Therefore, when they pull down the list of Address lists, they have two "Global Address Lists"- the local copy and the server copy.
When contacts are added/changed/deleted, the server version updates properly, but the local one does not. I know how to make the local copy update by downloading the GAL through Send/Receive, but thats not what I want. I want to simply delete the local copy off the workstation.
I deleted the user's .ost file and all other files in that same folder to no avail. When the user re-opens Outlook, the local GAL is still there.
I have one user who somehow managed to establish a local copy of the GAL on their workstation. Therefore, when they pull down the list of Address lists, they have two "Global Address Lists"- the local copy and the server copy.
When contacts are added/changed/deleted, the server version updates properly, but the local one does not. I know how to make the local copy update by downloading the GAL through Send/Receive, but thats not what I want. I want to simply delete the local copy off the workstation.
I deleted the user's .ost file and all other files in that same folder to no avail. When the user re-opens Outlook, the local GAL is still there.