Delegate for Boss's calendar - outlook2k3 rules don't work

[IsilZha]

Hello,

I have someone at our company that is a delegate for our boss for meeting requests and appointments. Due to the volume of e-mails they receive, those delegated meeting invitations can easily get lost, so they wanted me to setup a rule to put meeting requests for our boss into a separate folder.

The problem is that outlook rules would narrow it down to only move meeting invitations for our boss don't work. For instance, I tried setting up the following rule:

"sent to 'boss' and which is a meeting invitation or update move it to 'specified folder'"

The rule does nothing. If I remove the qualifying part of the rule so that it will affect all meeting requests regardless of who it's too, it will then finally move the meeting requests for our boss to the folder, but will also move any meeting requests to them as well.

To complicate matters further, they are actually the delegate for 2 of our bosses and they want meeting requests for each boss to go to a separate folder. But whenever I try to specify who the meeting request is to, the rule does nothing.

Does anyone know how to make this work? Thanks.

Again, this is Outlook 2003 on an Exchange 2003 server.

 

[MMSMSD]

It sounds like the meeting requests for your boss are being sent from a list, so the SENT TO doesn't include his direct address but a group name of some sort and thus fails the qualifier you put in. If your distribution lists are company-wide, then they would typically remain fairly static. You could use the list name as the qualifier and the rule should work.

 

[jbrooks0]

IsilZha - got the same issue...not being sent to a group list, ever find a way to set the rule up to work?

 

[IsilZha]

I'm afraid not. As far as I can tell, the rule just won't work properly on delegated messages/invites.

Oh, and the invites were not sent to a list, each participant was added individually. That kind of rule just... doesn't work with those specifics.

I ended up just setting up the rule without the "from this person" part of it, so that all meeting invitation go to a folder of their own, and they can separate them from their. Once I add in the "from this person" part of the rule, it no longer works for delegated messages.

 

[jbrooks0]

Yeah, exactly the same thing I ran into...oh well not going to bring business to a grinding halt...