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Delayed Voicemails in 7200

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Jun 5, 2017
5
US
Hello Tek-tips,

I have a Samsung OfficeServ 7200 at one of our locations with over 25 staff. One of them is having a problem where they sometimes receive voicemails a day or two late. When I called into their extension and left a message, they received it right away. Also, other times, they will have new voicemails sitting in their mailbox, but the phone's red blinking light won't be on to notify that there is a new message waiting.
I have tried deleting and creating a new mailbox for that staff, but that was futile.
Thank you for any help on this.
 
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