galexa1004
Vendor
Someone sold it now I'm left making it work....
IPO 8.1.52 Basic Mode, 8 Channels PRI, Embedded VM
Desired scenario - Calls are Routed to an Operator Group with 4 extensions then after 4 rings it goes to an AA.
What currently happens is the call rings indefinitely to the group although the PRI channels have been configured as Always, AA1 with a Delay of 4 Rings.
If I point the PRI straight to the AA1 it answers no problem.
I've accomplished this before with Analog Lines but no success with the PRI.
Am I overlooking something in my frustration? Any direction would be appreciated.
IPO 8.1.52 Basic Mode, 8 Channels PRI, Embedded VM
Desired scenario - Calls are Routed to an Operator Group with 4 extensions then after 4 rings it goes to an AA.
What currently happens is the call rings indefinitely to the group although the PRI channels have been configured as Always, AA1 with a Delay of 4 Rings.
If I point the PRI straight to the AA1 it answers no problem.
I've accomplished this before with Analog Lines but no success with the PRI.
Am I overlooking something in my frustration? Any direction would be appreciated.