Hello,
After upgrading to 9.1 recently, many users from different locations have reported there being delays when they answer the phone. When one of our users receive a call externally, they'll pick it up and it'll be a 3-5 second delay before the other person starts talking. Alot of times users will think no one is on the other end of the call so they'll hang up on them before they're able to talk. I personally haven't been able to replicate the problem at all so the problem happens intermittently. Are there any settings I can adjust to try to alleviate the problem?
Thanks,
Kyle
After upgrading to 9.1 recently, many users from different locations have reported there being delays when they answer the phone. When one of our users receive a call externally, they'll pick it up and it'll be a 3-5 second delay before the other person starts talking. Alot of times users will think no one is on the other end of the call so they'll hang up on them before they're able to talk. I personally haven't been able to replicate the problem at all so the problem happens intermittently. Are there any settings I can adjust to try to alleviate the problem?
Thanks,
Kyle