Delay Night Service.

[papagigo1]

I'm hoping someone in our group has got this N.S. to work..

Hardware== Magix 4 key mode 3 pots lines. Merlin Meaasging 4.0

What is working right now>>> GpCall 770 is VM,, GpCall 791 has the CO lines and overflows to 770 after 7 rings (time based)

What do I have to do to add a Night Service button on station 10 and have after hour calls delayed for 3 rings before going to AA#1

Thanks for any tips on this.

Mike

 

[wireboy]

assign the c.o. line's principal user as station 10
assign cover delay appropriately
assign mailbox 10 as aa1 class of service
assign vm coverage to station 10
assign a vms coverage off button on station 10
day time = vms coverage off active
nite time= vms coverage off inactive


42

 

[papagigo1]

Wireboy,

Thank you for your input. I'll give it try and see if the customer is happy with it.