Definity S8300 - v3.1/R13: CMS Supervisor hanging issues with Win 7 - 64 bit? 1

[pichels]

Hi-

We have are using CMS Supervisor R16(16.0 KA 27) - the application hands or shows "not responding" at intermittent times during day.
The compatibility mode is set to WinXP SP3.
We have another user that is a power user(many windows - 4/5 with reporting & realtime queues)with a 32=bit machine that has had no issues in the past year.

Any ideas if this version of CMS Supervisor has problems with Win 7 64 bit?
We have hang info from a Windows app dump - but are still researching...
Thanks for any help.

-P

 

[Stinney]

Why not update version of 16.x to latest see if that resolves issue? Using 16.1 KB.21 on Win7 64 Bit with no issues.

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 

[4merAvaya]

Upgrade to CVS V17. It's backwards compatible to V14. We are using it permissively with V12 & V13 CMS servers.

Kevin

Link

 

[pichels]

Thanks Guys - we'll check V16 first and test from there.

-P