Definity G3v6 - How to Send DTMF Signaling to Repartee?

[dcrowmik]

We have a Definity G3v6 that we just hooked a Repartee v7.48 voicemail system to. The Repartee uses analog lines coming from the Definity. We have tested the two and they are working. HOWEVER, in order for a called DID extension to dump directly into that corresponding mailbox on the Repartee, the Repartee needs an extra digit at the end of the extension number from the Definity.

Can you tell me how to do that in the Definity? The Definity is currently setup to have unanswered calls go to hunt group 2. Hunt group 2 has 8 extensions as members (analog ports) that then deliver the call to the Repartee. How do I get that extra DTMF digit added so the Repartee will route the call to the correct mailbox?

Thanks in advance for your help.

 

[phonesrus]

You will need to activate the Mode-Code interface and program it, assuming mode code is enabled on your Sys Cust options. Repartee will be able to provide the necesary integration information for Definity, or possibly someone here.

 

[tlpeter]

normaly the repartee is connected to an analog trunk
also the repartee needs to set
i believe that you can do this in the fiel avanalog.avd
i am not sure ,it is a while ago that i touched a repartee


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