Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations biv343 on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Definity G3si - attendent in split

Status
Not open for further replies.

njadmin

Technical User
Sep 5, 2006
101
US
Hi folks, I was wondering if the following things were possible on a G3si system.

1. Have the attendant console as part of a call center split.

2. Have multiple "night cover" buttons for the attendant console.

Here's a short background - Sales team has one member at the attendant console and would like them to be able to handle
general calls and sales calls from the split. When this person goes on break/lunch they need ALL CALLS (split and general)
to go to the sales split.

I do have some clue how to program and maintain my system but this one I'm not sure if it's possible.


Thanks

Jason
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top