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Definity G3i Versions

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rhs19

IS-IT--Management
May 12, 2002
3
AU
Hi

Could anyone tell me whether G3iv6 is still supported by Avaya in the UK?

Thanks in advance
 
What exactly are you meaning by support? As far as official end of support issues, anything below G1 is end of support now, if I recall correctly. If you need technical support on a G3v6 load of software, there will be no problem unless it requires developer support, in which case you would have to get an upgrade before their tier 4 engineers would look at it. YMMV
 
As a maintainer of AVAYA Definity platforms, we have had no bulletins on the G3siV6 software. The CMS G3V6 is nearing end of support but the Definity is still maintained and supported. This is quite a stable load also and any subsequent upgrades really only cover Call centre enhancements (i.e. LAN Gateway stuff) or CLAN/IP enhancements (i.e. QOS and Softphones etc).

If you require maintenance, and are in the UK, please let me know if I can be of assistenace
 
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