I know this is done, just cant remember where. A user wants to remove the time restriction on her being able to make outside calls. There is a restriction her extension that does not allow calls out after 5 p.m. I recall this setting but not where to manipulate it. COR=8 ,but that not where time can be manipulated. Need a refresher on where this can removed on X8355 for this user, allowing her to call outside after 5 pm.
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Definity G3 - outgoing calls, time restrictions
- Thread starter mutantx
- Start date
AvayaTier3
Technical User
change time-of-day
cor has pgn in the Time of Day Chart: x
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
cor has pgn in the Time of Day Chart: x
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #3
change cor 8
Time of Day Chart field has an 8 in it.
________________________________________________________________________________________________________________
CLASS OF RESTRICTION
COR Number: 8
COR Description: Continental US + Canada
FRL: 6 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: 8 Forced Entry of Account Codes? n
Priority Queuing? n Direct Agent Calling? n
Restriction Override: all Facility Access Trunk Test? n
Restricted Call List? n Can Change Coverage? n
Access to MCT? y Fully Restricted Service? n
Group II Category For MFC: 7
Send ANI for MFE? n
MF ANI Prefix: Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive
Time of Day Chart field has an 8 in it.
________________________________________________________________________________________________________________
CLASS OF RESTRICTION
COR Number: 8
COR Description: Continental US + Canada
FRL: 6 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: 8 Forced Entry of Account Codes? n
Priority Queuing? n Direct Agent Calling? n
Restriction Override: all Facility Access Trunk Test? n
Restricted Call List? n Can Change Coverage? n
Access to MCT? y Fully Restricted Service? n
Group II Category For MFC: 7
Send ANI for MFE? n
MF ANI Prefix: Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive
AvayaTier3
Technical User
list partition-route-table
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #5
PARTITION ROUTING TABLE
Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
8 7 7
9 7
10 5
11 r1
12 15
13 2 2
14 5 2
15 2
16 2
17 6 1
18 6 4
19 deny 6
20 13 13
You are a good teacher....leading me to where I need to go...but not following you here. What does PGN stand for and route patterns directs the calls under COR8 to go to PGN1 = 7 and PGN2 = 7.....HUH?
Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
8 7 7
9 7
10 5
11 r1
12 15
13 2 2
14 5 2
15 2
16 2
17 6 1
18 6 4
19 deny 6
20 13 13
You are a good teacher....leading me to where I need to go...but not following you here. What does PGN stand for and route patterns directs the calls under COR8 to go to PGN1 = 7 and PGN2 = 7.....HUH?
AvayaTier3
Technical User
partition group number 1 - 8 PGN
PGN 8 = Time of day Chart 8 and data in that column is the route pattern
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
PGN 8 = Time of day Chart 8 and data in that column is the route pattern
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
AvayaTier3
Technical User
Code:
change time-of-day 2 Page 1 of 1
TIME OF DAY ROUTING PLAN 2
Act PGN Act PGN Act PGN Act PGN Act PGN Act PGN
Time # Time # Time # Time # Time # Time #
Sun 00:01 1 : : : : :
Mon 00:01 1 08:00 2 12:00 1 13:00 2 17:00 1 :
Tue 00:01 1 08:00 2 12:00 1 13:00 2 17:00 1 :
Wed 00:01 1 08:00 2 12:00 1 13:00 2 17:00 1 :
Thu 00:01 1 08:00 2 12:00 1 13:00 2 17:00 1 :
Fri 00:01 1 08:00 2 12:00 1 13:00 2 17:00 1 :
Sat 00:01 1 : : : : :
--------------------------------------------------------------------------------
Note the routing plan that is currently in effect. In this example, this plan is
for employees who can make only local calls.
In this example, two partition group numbers (PGN) control Time-of-Day routing:
- PGN 1 begins 1 minute after midnight (00:01) every work day of the week until
8:00 a.m.
- PGN 2 begins at 8:00 a.m. every work day of the week until 12:00 p.m.
- PGN 1 begins at 12:00 p.m. every work day of the week until 1:00 p.m. (13:00).
- PGN 2 begins at 1:00 p.m. (13:00) every work day of the week until 5:00 p.m.
(17:00).
- PGN 2 begins at 5:00 p.m. (17:00) every work day of the week until 12:00 a.m.
- PGN 1 is also used all day Saturday and Sunday.
--------------------------------------------------------------------------------
change time-of-day 2 Page 1 of 1
TIME OF DAY ROUTING PLAN 2
Act PGN Act PGN Act PGN Act PGN Act PGN Act PGN
Time # Time # Time # Time # Time # Time #
Sun 07:00 2 15:00 3 23:00 4 : : :
Mon 07:00 2 15:00 3 23:00 4 : : :
Tue 07:00 2 15:00 3 23:00 4 : : :
Wed 07:00 2 15:00 3 23:00 4 : : :
Thu 07:00 2 15:00 3 23:00 4 : : :
Fri 07:00 2 15:00 3 23:00 4 : : :
Sat 07:00 2 15:00 3 23:00 4 : : :
--------------------------------------------------------------------------------
change partition-route-table 1 Page 1 of 1
PARTITION ROUTING TABLE
Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ------ ------ ------ ------ ------ ------ ------ ------
1 501
2 600 601 602
3 1 603 604
4 605 606
5 40
6
7
8 1 5 1
9
10
11
12
13
14
15
--------------------------------------------------------------------------------
change route-pattern 600 Page 1 of 3
Pattern Number: 600 Pattern Name:
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 19 0 6 5 n user
2: n user
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
--------------------------------------------------------------------------------
change route-pattern 601 Page 1 of 3
Pattern Number: 601 Pattern Name:
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 16 0 6 5 n user
2: n user
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest lev2-pvt none
--------------------------------------------------------------------------------
change route-pattern 602 Page 1 of 3
Pattern Number: 602 Pattern Name:
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: n user
2: n user
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
--------------------------------------------------------------------------------
list trunk-group 16 count 4
TRUNK GROUPS
Grp No. Out Que
No. TAC Group Type Group Name Mem TN COR CDR Meas Dsp Len
16 086 isdn ST10 tg16 tf ST12 DCS+ 15 1 1 y both y 0
17 087 isdn ST10 tg17 tf ST12 DCS+ 5 1 1 y both y 0
18 1018 isdn ST10 tg18 tf ST12 PRI 11 1 1 y both y 0
19 1019 isdn ST10 tg19 tf ST12 PRI 8 1 1 y both y 0
--------------------------------------------------------------------------------
display cor 20 Page 1 of 23
CLASS OF RESTRICTION
COR Number: 20
COR Description: Multi-Location Traffic - no change
FRL: 7 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: 2 Forced Entry of Account Codes? n
Priority Queuing? n Direct Agent Calling? y
Restriction Override: none Facility Access Trunk Test? y
Restricted Call List? n Can Change Coverage? n
Access to MCT? y Fully Restricted Service? n
Group II Category For MFC: 7 Hear VDN of Origin Annc.? y
Send ANI for MFE? n Add/Remove Agent Skills? n
MF ANI Prefix: Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive
display cor 20 Page 2 of 23
CLASS OF RESTRICTION
MF Incoming Call Trace? n
Brazil Collect Call Blocking? n
Block Transfer Display? n
Block Enhanced Conference/Transfer Displays? y
Remote Logout of Agent? n
Station Lock COR: 20 TODSL Release Interval (hours):
Outgoing Trunk Disconnect Timer (minutes):
Station-Button Display of UUI IE Data? n
Service Observing by Recording Device? n
ERASE 24XX USER DATA UPON
Dissociate or unmerge this phone: none
EMU login or logoff at this phone: none
Mask CPN/NAME for Internal Calls? n
display cor 20 Page 3 of 23
CLASS OF RESTRICTION
SAC/CF Override by Team Btn? n Priority Call? n Dialing? n
SAC/CF Override Protection for Team Btn? n Priority Call? n Dialing? n
one-X Server Access? y
Team Btn Silent if Active? n Priority Ring? n
Team Btn Display Name? n Pick Up by Going Off Hook? n
display cor 20 Page 4 of 23
CLASS OF RESTRICTION
CALLING PERMISSION (Enter "y" to grant permission to call specified COR)
0? y 15? y 30? y 44? y 58? y 72? y 86? y
1? y 16? y 31? y 45? y 59? y 73? y 87? y
2? y 17? y 32? y 46? y 60? y 74? y 88? y
3? y 18? y 33? y 47? y 61? y 75? y 89? y
4? y 19? y 34? y 48? y 62? y 76? y 90? y
5? y 20? y 35? y 49? y 63? y 77? y 91? y
6? y 21? y 36? y 50? y 64? y 78? y 92? y
7? y 22? y 37? y 51? y 65? y 79? y 93? y
8? y 23? y 38? y 52? y 66? y 80? y 94? y
9? y 24? y 39? y 53? y 67? y 81? y 95? y
10? y 25? y 40? y 54? y 68? y 82? y 96? y
11? y 26? y 41? y 55? y 69? y 83? y 97? y
12? y 27? y 42? y 56? y 70? y 84? y 98? y
13? y 28? y 43? y 57? y 71? y 85? y 99? y
14? y 29? y
--------------------------------------------------------------------------------
display cor 21 Page 1 of 23
CLASS OF RESTRICTION
COR Number: 21
COR Description: Multi-Location Routing - no change
FRL: 7 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: 3 Forced Entry of Account Codes? n
Priority Queuing? n Direct Agent Calling? n
Restriction Override: none Facility Access Trunk Test? n
Restricted Call List? n Can Change Coverage? n
Access to MCT? y Fully Restricted Service? n
Group II Category For MFC: 7 Hear VDN of Origin Annc.? n
Send ANI for MFE? n Add/Remove Agent Skills? n
MF ANI Prefix: Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive
display cor 21 Page 2 of 23
CLASS OF RESTRICTION
MF Incoming Call Trace? n
Brazil Collect Call Blocking? n
Block Transfer Display? n
Block Enhanced Conference/Transfer Displays? y
Remote Logout of Agent? n
Station Lock COR: 21 TODSL Release Interval (hours):
Outgoing Trunk Disconnect Timer (minutes):
Station-Button Display of UUI IE Data? n
Service Observing by Recording Device? n
ERASE 24XX USER DATA UPON
Dissociate or unmerge this phone: none
EMU login or logoff at this phone: none
Mask CPN/NAME for Internal Calls? n
display cor 21 Page 3 of 23
CLASS OF RESTRICTION
SAC/CF Override by Team Btn? n Priority Call? n Dialing? n
SAC/CF Override Protection for Team Btn? n Priority Call? n Dialing? n
one-X Server Access? y
Team Btn Silent if Active? n Priority Ring? n
Team Btn Display Name? n Pick Up by Going Off Hook? n
display cor 21 Page 4 of 23
CLASS OF RESTRICTION
CALLING PERMISSION (Enter "y" to grant permission to call specified COR)
0? y 15? y 30? y 44? y 58? y 72? y 86? y
1? y 16? y 31? y 45? y 59? y 73? y 87? y
2? y 17? y 32? y 46? y 60? y 74? y 88? y
3? y 18? y 33? y 47? y 61? y 75? y 89? y
4? y 19? y 34? y 48? y 62? y 76? y 90? y
5? y 20? y 35? y 49? y 63? y 77? y 91? y
6? y 21? y 36? y 50? y 64? y 78? y 92? y
7? y 22? y 37? y 51? y 65? y 79? y 93? y
8? y 23? y 38? y 52? y 66? y 80? y 94? y
9? y 24? y 39? y 53? y 67? y 81? y 95? y
10? y 25? y 40? y 54? y 68? y 82? y 96? y
11? y 26? y 41? y 55? y 69? y 83? y 97? y
12? y 27? y 42? y 56? y 70? y 84? y 98? y
13? y 28? y 43? y 57? y 71? y 85? y 99? y
14? y 29? yA great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #8
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