Definity G3 Grayed out Night Mode on Console Parameters.

[joebrez]

Good Afternoon.

I am working on a newly acquired PBX and am attempting to get MS-EUM up and running.

Anyway, it’s Definity G3 V9 and I’ve never seen this behavior:
I’m attempting to change the Night Mode extension under “Change Console-Parameters” and I cannot change that field. It has an entry that is invalid. All other fields are able to be changed.

Is there something that locks this field? Its greyed out with a value.

I checked all our other Definity's and this value is blank.

 

[smokinjoe2938]

sounds like a feature that you do not have a license for, this is why it is grayed out.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[joebrez]

It has a value already, I just can't change it.

 

[AvayaTier3]

display console-parameters                               Page   1 of   3   SPE A
                              CONSOLE PARAMETERS
         Attendant Group Name: OPERATOR
                          COS: 0                                  COR: 9
       Calls in Queue Warning: 20                   Attendant Lockout? y

                          CAS: none
                                              Night Service Act. Ext.: 74476

list usage button-type night-serv                                          SPE A


                             LIST USAGE REPORT

     Located on
     Station Extension     74476           Button 4

change station 74476 and remove the "night-serv" button 4
You can only have one of these per system on a station. The rest are on each console.



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[joebrez]

Thanks @AvayaTier3!

I identified the station that has the button assigned to it. All Night Services have been disabled, yet when I try to make a change to the station that has the button assigned, it tells me I cannot anychanges while in Night Mode.

Strange.

I checked all the Hunt Groups, Trunks and Attendants and Night Mode is not active.

Any ideas?

 

[joebrez]

I busied the station and smoked it. Thanks!

Problem solved!!