This is probably a silly question for those that know, but here goes. I'am being asked to do backups on a G3r, and the Definity Audix thats in one of the carriers.This is not a critical reliability switch, only has the one proccessor and no CMS. I do not have any passwords to get into the switch as of yet,so getting the software release is not doable, I do now it is not the latest release.I'am just looking for a simple procedure, something like a check list to follow. Many thanks in advance for any help that I may recieve, this forum is truly the greatest,and I do learn a lot from all of you. Thanks again.