In the direction field of a report what is a plain English definition of Interflow Received?
Interflow Received - The transfer of internal transactions (e.g. calls) where the connected parties have
a different highest numbered group and the device in the agent field is not the initial originator.
This definition from the manual makes no sense to me.
Thank You!!!
Interflow Received - The transfer of internal transactions (e.g. calls) where the connected parties have
a different highest numbered group and the device in the agent field is not the initial originator.
This definition from the manual makes no sense to me.
Thank You!!!