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default outside line

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djmwjk

Technical User
Jun 28, 2004
37
US
I have a quick question, how do I change the outside telephone line default to another line on a Partner ACS R3.0? For some reason the 2nd line is selecting when a phone is just picked up to place a outside call, not the primary first line that our customers want to use. I would appreciate any help.
 
auto line select

get into staion programing then

**

push the line keys in the order you want then

**
 
Hi djmwjk,
How many lines do you have? Normally we pick high and go low to avoid (glare) coliding with an inbound call. If you have two lines, your system has been set up properly. Inbound calls should come in on line 1, then 2 .. and so on.

-Chris
 
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