Hi,
One customer has the following problem:
The "default route" to the internet is made through a gateway which is the adsl-router. People who work at home dial-in to the IP-Office and use this route to make the internet connection.
It occurs very often that this route "locks up". A tracert does not come further than the IP-Office...
The solution is to change the default route to something else, merge, set it back to the original setting and merge again.
The setting of this route is:
IP: 0.0.0.0 (=clear) MASK: 255.255.255.255 GATEW: IP-adress of router METRIC: 5.
At the moment the metric is 5, but I tested with everything from 1 to 5, the problem remains the same.
The IP-Office 403 is at level 1.4(25), the problem already existed in previous versions (16) and was not solved in the upgrade.
Is the IP-Office known to "blacklist" IP's or routes?
Has anyone encountererd similar problems, as this is the only site we know that has this problem...
Kind regards!
One customer has the following problem:
The "default route" to the internet is made through a gateway which is the adsl-router. People who work at home dial-in to the IP-Office and use this route to make the internet connection.
It occurs very often that this route "locks up". A tracert does not come further than the IP-Office...
The solution is to change the default route to something else, merge, set it back to the original setting and merge again.
The setting of this route is:
IP: 0.0.0.0 (=clear) MASK: 255.255.255.255 GATEW: IP-adress of router METRIC: 5.
At the moment the metric is 5, but I tested with everything from 1 to 5, the problem remains the same.
The IP-Office 403 is at level 1.4(25), the problem already existed in previous versions (16) and was not solved in the upgrade.
Is the IP-Office known to "blacklist" IP's or routes?
Has anyone encountererd similar problems, as this is the only site we know that has this problem...
Kind regards!
