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Default Font In Outlook 2010 & Exchange 2010

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JonHeyes

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Sep 16, 2002
8
GB
We have recently installed an Exchange Server 2010 and deployed Office 2010 including Outlook 2010. The CEO wants to chnage the default font from Arial 10 pt for all staff but I can't find a way to make it work. I can change the settings in the Outlook client (say to Calibri 12 pt) but every time the users logs out and back in again the default font has changed back to Arial 10 pt. Has anyone found where to set the default font for all users on the network?
 
>I can change the settings in the Outlook client

Where are you making that change?

And by the way I hope your CEO is not expecting that recipients will necessarily see email in the font he has decided to "enforce". You don't get to choose what the recipient sees; the recipient does.
 
That's not entirely true. HTML formatted emails can have font definitions in them that would render for the recipient. It's not guaranteed, since recipients can have their email clients configured to display in plain text only. But that's not the norm.

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Pat Richard MVP
 
>HTML formatted emails can have font definitions in them that would render for the recipient

I think that you are being somewhat parochial here.

1) Even with Outlook/Exchange I can elect not to see HTML
2) There are (still) plenty of email gateways and clients that allow me to simply accept plain text, or only accept plain text
3) There are non-microsoft systems that, even if they agree to HTML won't have the fonts you select, so will substitute another font - again, what the recipient sees is not what the sender sent.
4) Even Exchange systems may well be set up to only send plain text to external recipients.
(5. With Outlook/Exchange if anyone in the email chain of sends and replies elects to use plain text then your next response will also use plain text, which ignores any default font settings)

The assumption that the recipient will see what you configured is, I'm afraid, arrogant in the extreme.


 
That's why I said it's not guaranteed. But displaying of HTML is far more common now (than in years past), and gaining traction. Many orgs even send internal HTML formatted mail.

As for the original post, I think it's complete micro-managing to force a specific font on all users.

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Pat Richard MVP
 
I'm not going to comment as to whether or not I think it's micro-managing or not. The issue remains that the default font cannot be changed remains. The first thing I tried was going in to Outlook and using Options>Mail>Stationery & Fonts set the default font to Calibri 12 pt. The next time the user logs in the settings have chnaged back to Arial 10 pt. This must be set somewhere either on the Exchange server or in a Group Policy but I can't find where.
 
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