I have a CICS system with eight lines. Two of the lines support a separate office (TELCO sequential hunt group) with four extension. I have the lines in Pool B and the four phones all have them as appear and ring. My Auto-Attendant (CP150) is not answering these lines.
If there is no answer on an incoming call, I would like the call to go to the voice mail of a particular extension. I set that extension as prime on the two lines and initialized the mailbox, but when I call in and let the call ring, it goes to a recording that says the mailbox hasn't been initialized.
What did I miss?
Thanks!
If there is no answer on an incoming call, I would like the call to go to the voice mail of a particular extension. I set that extension as prime on the two lines and initialized the mailbox, but when I call in and let the call ring, it goes to a recording that says the mailbox hasn't been initialized.
What did I miss?
Thanks!